Development of a Telehealth Strategy
SUMMARY:
Development of a sustainable telehealth strategy should be designed to serve a long-term purpose.
The traditional episodic sick care model is not designed to meaningfully address long-term patient care needs, especially virtually.
Digitalization of the care model must synchronize the full continuum of patient needs throughout their health care journey.
One size will not fit all.
BACKGROUND:
The use of telehealth is here to stay with a goal of improved broader care delivery at a lower cost.
Development of such a strategy is hindered by the following “Known Unknowns”:
Government regulations
Payment considerations
Patient and provider acceptance
Common questions regarding the use of technology to deliver patient care is the easy part.
What is difficult is the development and implementation of a Tele-Driven Health Strategy in order to:
Deliver improved care
Increase access to care
Reduce healthcare spending
REVIEW
Telehealth has emerged as an invaluable tool with benefits of improving patient outcomes and optimizing limited healthcare resources.
However, several challenges still remain and must be taken into consideration in order to optimize your telehealth strategy.
In-Person vs Telemedicine Comparison
Telehealth Benefits & Challenges
Telehealth Strategy Considerations:
Continuous comprehensive monitoring of physiologic parameters (biomarkers, physical activity, etc)
Cloud based real time patient data analytics & predictive modeling
Facilitate earlier detection of disease exacerbation
Timely optimized personalized interventions tailored to individual patient needs
Remote monitoring enhancing patient engagement
Decision support tools
Collaboration among stakeholders
Address Morbidity and Mortality from Chronic Diseases:
Chronic diseases are the leading cause of death and disability in the U.S.
The current approach of intermittent/episodic care (every 3-6 months) is inefficient.
Virtual visits should be a supplement and not a replacement to face to face visits.
Focus on Disparities in Health Care:
Provide services to underserved areas and populations.
This is not limited to rural geographic areas.
Urban areas with limited bus transportation or lack of reliable child care are also problem areas
A greater need exists for primary care providers in non-rural areas.
Improve Specialty Care via Telemedicine:
Results in quicker, more effective care
Can solve the initial problem in approximately 40% of the cases
Can quicken face to face appointment scheduling
Fewer missed workdays by patients
CONCLUSIONS:
Effective integration of telemedicine can:
Link the entire team together in a coordinated fashion
Provide integration of data into the electronic health record
Communicate across disciplines
Provide a profitable value based approach.